Industries & platforms
Deep onboarding expertise for every digital sales channel.
From restaurant aggregators to OTAs, marketplaces, and quick commerce, Zappota manages the complete operational path to activation.
01 / Food Delivery
Restaurants & Cloud Kitchens
End-to-end food delivery onboarding, menu setup, document checks, listing activation, and go-live coordination.
- Menu and pricing setup
- Photo and content readiness
- Aggregator approval coordination
Get Started Six things. That's it.
- PAN Card
- FSSAI License
- Bank details (cancelled cheque or passbook copy)
- GST certificate (if applicable)
- Menu copy
- Food & outlet profile images
Send these — we handle everything else.
Anywhere from 24 hours to 7 days, depending on document readiness and platform processing.
- Average turnaround: 48 hours
- Not a target — a track record
Yes — whether it's stuck or underperforming.
- Stuck mid-DIY setup → we pick it up and push it live
- Already live but underperforming → we audit your menu score and fix what's dragging it down
02 / OTAs & Travel
Hotels, Resorts & Homestays
OTA onboarding for hotels, resorts, and homestays with content, rate plans, policies, and listing quality support.
- OTA profile creation
- Rate and policy setup
- Content score improvements
Get Started Five things. Clean and simple.
- PAN Card
- Room categories & pricing list
- Bank details (cancelled cheque or passbook copy)
- GST certificate (if applicable)
- Property & room profile images
Precise checklist sent within 4 hours of your form submission.
As fast as 2 hours. Up to 7 days on the outside — depends on document readiness and platform TAT.
- MakeMyTrip, Airbnb, Booking.com → regularly live within 60 minutes of submission
- Overall average across properties: 48 hours
Absolutely.
- Stuck in a half-done setup → we take it over
- Listed but no traction → we review your content score, fix the gaps, and make your property compete
03 / E-commerce
Brands / FMCG Sellers
Marketplace entry for brands, FMCG, and product sellers covering catalog, compliance, content, and launch readiness.
- Catalog and content setup
- Compliance guidance
- Custom launch plan
Get Started Six documents. Two are optional.
- PAN Card
- Bank details (cancelled cheque or passbook copy)
- GST certificate (optional)
- MSME certificate (optional)
- Product catalogue
- Product images
We map exactly what's needed for your specific platforms — no guesswork.
24 to 72 hours from the moment documents are in place.
- Platform approval timelines vary — we push hard on every submission
- Average across all e-commerce clients: 48 hours
Yes — stuck mid-onboarding or live with a weak profile, we step in.
- Clean up your catalogue
- Fix your content quality
- Improve your profile score so listings actually convert
04 / Quick Commerce
Retailers / Quick Commerce Sellers
Hyperlocal and instant-delivery onboarding for sellers ready to enter fast-moving quick commerce channels.
- Assortment planning
- Local seller onboarding
- Activation coordination
Get Started Same as e-commerce. Six documents, two optional.
- PAN Card
- Bank details (cancelled cheque or passbook copy)
- GST certificate (optional)
- MSME certificate (optional)
- Product catalogue
- Product images
Platform-specific requirements vary — we map them all out upfront.
24 to 72 hours, depending on document readiness and platform approval TAT.
- Q-commerce platforms move fast once submissions are clean — and we make sure they are
- Average: 48 hours
Yes. Stuck, rejected, or just underperforming?
- Audit what's broken
- Handle the resubmission and get you live
- Improve profile scores on Blinkit, Zepto, and Swiggy Instamart
